What is Onebot?

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Interactive, personalized modules

Interactive, replaceable modules appear depending on the user's needs and the personalized flow of conversation.
It's fully automated and works on top of the personalization engine.

AI-based conversational commerce

Conversational commerce can deliver a subtle push for the consumers to finish the purchase by reminding, offering a  discount, and finally, provide the commodity of making the payment within the chat channel.

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Chat is just the beginning

Individually modules appear not only in the chat window but also on various subpages of the online store - on the category page, product page, in search or checkout.

Create your own product configurator without a line of code

With OneBot, you can create a configurator yourself based on the features of your product from PIM system, also for non-technical people.

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Who is OneBot for?

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    Installers

    • need guidance to their job
    • know what the problem is,  doesn't know how to solve it
    • need to be educated
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    Distributors

    • need business consulting services
    • they know exactly what products they’re looking for
    • they want the fastest, self-handled process possible

Benefits of using OneBot

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24/7 access

regardless of the time of day or the working hours of the human agents

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Complete self-service

clients can serve themselves during the whole customer journey

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Guided shopping process

not only on product pages, but also in search, checkout or category pages

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Instant response & immediate feedback

allowing uninterrupted purchasing process

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Simplified internal decision-making process

ease of purchasing even in scattered teams and the various roles involved

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Interactive conversation with hints

Natural Language Understanding technologies that speak the language of your customers

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Right questions asked to narrow down the issue

OneBot learns along with your customer service agents and takes over their way of speaking and brand style

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Remembering customer data

starts the conversation depending on whether it is a new or returning customer and knows its specifications

Sign up to get the latest info about OneBot

This is not our first product

OneBot is made by the folks at Divante. We have already done 4 world-class products, which you can read about in Tech Crunch, or see in Y Combinator.

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